DELIVERY POLICY
After the successful purchase, you will get instant access to the service. If after the payment you somehow did not receive the access to the service, please contact us at contact@scripttech.com.au.
CANCELATION POLICY
The subscription renews automatically at the end of each period at the cost of the chosen package until the User cancels it. Please note that deleting the App does not cancel subscriptions. To avoid being charged, you must affirmatively request subscription cancellation at least 24 hours before the end of the then-current subscription period.
To cancel your subscription: Go to your profile and select “Settings”. In the Settings menu, you can view your subscription details. To cancel it, click the “Cancel” button. Your subscription will be canceled at the end of the current billing cycle.
Additionally, you can cancel your subscription by contacting support at contact@scripttech.com.au. Please, be aware that deleting the app or your account does not imply that the subscription is canceled.
REFUND POLICY
In addition to refund rights available under applicable laws, you are eligible to receive a refund. If you made a purchase directly on our website, email a written application to contact@scripttech.com.au within 30 days after your initial purchase and before the end of your subscription.Your application should contain the following information:Related to your purchase email;Name and Surname of the customer who purchased the services;Payment method (PayPal or Card, etc. used to perform a purchase);Date of the payment;Payment receipt or any payment confirmation;Brief justification of the reason for the need for a refund.
PLEASE NOTE! The purchase of the subscription on the Website does not allow the User to manage it on the App Store or Google Play.
Only fulfillment of the above requirements allows you to receive a complete refund. Refunds will not be issued for the following reasons:
Change of mind;
Accidental purchase;
Disliking the product without clear indications of significant technical issues that prevent the use of the product.
This Refund policy does not apply to purchases made through the App Store or to subscription renewals. A refund can usually be claimed only during the subscription period. If the subscription period has expired before you made a request for a refund, we will not be able to provide you with a refund.We will review your application and notify you (by email) whether your application is approved. If the application is approved, your refund will be processed, and a credit will be automatically applied to your credit card or original method of payment, typically within 30 days.
GENERAL REFUND RULES
Generally, if you do not meet the conditions set out above, the fees you have paid are non-refundable and/or non-exchangeable, unless otherwise is stated herein or is required by applicable law.Note for residents of certain US states: If you reside in California or Connecticut and cancel the purchase at any time prior to midnight of the third business day after the date of such purchase, we will return the payment you have made.Note for the EU residents: If you are an EU resident, you have the right to withdraw from the agreement for purchase of digital content without charge and without giving any reason within fourteen (14) days from the date of such agreement conclusion. The withdrawal right does not apply if the performance of the agreement has begun with your prior express consent and your acknowledgment that you thereby lose your right of withdrawal. You hereby expressly consent to the immediate performance of the agreement and acknowledge that you will lose your right of withdrawal from the agreement once our servers validate your purchase and the applicable purchase is successfully delivered to you. Therefore, you will not be eligible for a refund, unless the digital content is defective.